Shipping Policy

Thank you for shopping with us. We aim to process and deliver your orders as quickly and safely as possible.

1. Order Processing

Orders are normally processed within 1–2 business days after order confirmation.

For Cash on Delivery orders, we may contact you by phone or message to confirm your order before dispatch.

2. Delivery Time

Orders within Pakistan are generally delivered within 3–5 business days after dispatch.

Delivery times may vary depending on the destination, courier service, weather conditions, holidays, and other circumstances beyond our control.

3. Shipping Charges

A standard shipping charge of Rs. 250 applies to orders within Pakistan unless a different shipping offer is displayed at checkout.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact number.

If incorrect or incomplete information causes a delivery failure, additional shipping charges may apply for re-delivery.

5. Delayed or Failed Delivery

If your order is delayed, please contact us with your order number so we can assist you.

If a customer refuses or fails to receive a Cash on Delivery order, the order may be cancelled.

6. Damaged Package

If your package appears damaged at the time of delivery, please inform the courier immediately and contact us as soon as possible.

For damaged or defective product claims, customers are strongly advised to record a clear unboxing video from the beginning of opening the package.

7. International Shipping

Currently, we primarily ship within Pakistan. International shipping may be offered in the future and will be subject to separate shipping rates and delivery times.

8. Contact

For shipping questions or order assistance, please contact us through the contact information available on our website.